What b2b leaders can learn from netflix’s personalization techniques
When you think of Netflix, one word likely comes to mind: personalization. This entertainment giant has built its success on delivering an exceptionally tailored experience to its users. But here’s the thing—Netflix isn’t just a master of streaming. It’s also a masterclass in customer engagement and retention, something every B2B leader can learn from. Let’s explore how Netflix’s personalization techniques can inspire innovative...